How to Verify Account on Exness

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2024/01/06 52 0

When you open your Exness account, you have to complete an Economic Profile and submit Proof of Identity (POI) and Proof of Residence (POR) documents. We need to verify these documents to ensure that all operations on your account are performed by you, the genuine account holder to ensure compliance within both financial regulations and the law.

Watch the steps below to learn how to upload your documents to verify your profile.

How to Verify account

We have prepared a guide for you to make sure you succeed in this document upload process. Let’s get started.

To begin, login to your personal area on the website, click "Become a Real Trader" to complete your profile

Enter your phone number and click "Send me a code" to confirm your phone number.

Enter your personal information and click "Continue"

Now you can either make your first deposit by selecting "Deposit now" or continue verify your profile by selecting "Complete Verification"

Complete full verification of your profile to break free from all deposit and trading limitations

After completing full verification, your documents will be reviewed and your account are automatically updated.

Verification Document Requirement

Here are the requirements for you to keep in mind while uploading your documents. These are also displayed on the document upload screen for your convenience

For Proof of Identity (POI)

A document provided must have the client’s full name.
A document provided must have a photo of the client.
A document provided must have the client’s date of birth.
The full name must match the name of the account holder and the POI document exactly.
The client’s age should be 18 or above.
The document should be valid (at least one month of validity) and not expired.
If the document is two-sided, please upload both sides of the document.
All four edges of a document should be visible.
If uploading a copy of the document, it should be of high quality.
The document should be issued by the government.

Accepted Documents:

International Passport
National Identity Card/Document
Driver’s Licence

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf

For Proof of Residence (POR)

The document should have been issued within the past 6 months.
Name displayed on the POR document must match the full name of the Exness account holder and POI document exactly.
All four edges of a document should be visible.
If the document is two-sided, please upload both sides of the document.
If uploading a copy of the document, it should be of high quality.
The document should contain the clients full name and address.
The document should contain the issue date.

Accepted Documents:

Utility bill (electricity, water, gas, Internet)
Certificate of residence
Tax bill
Bank account statement

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf

Please take special care as there are many documents (payslips, university certificates, for example) that are not accepted; you will be informed if a submitted document is not acceptable and are permitted to retry.

Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of measures that Exness has implemented to ensure the highest levels of security.

Examples of incorrect documents uploaded

We have listed a few incorrect uploads for you to take a look at and see what is considered unacceptable.

1. Proof of Identity document of an under-age client:

2. Proof of Address document without the name of the client

Examples of correct documents uploaded

Let us take a look at a few correct uploads:

1. Driver’s license uploaded for POI verification

2. Bank statement uploaded for POR verification

Now that you have a clear idea of how to upload your documents, and what to keep in mind - go ahead and complete your document verification.

Frequently Asked Questions (FAQ)

Checking an account is fully verified

When you log in to your Personal Area, your verification status is displayed at the top of the Personal Area.

Your verification status is shown here.

Account verification time limit

From the time of your first deposit, you are given 30 days to complete account verification which includes verification of identity, residence and economic profile.

The number of days left for verification is shown as a notification in your Personal Area, to make it easier for you to keep track each time you log in.

How your verification time limit is shown.

About unverified Exness accounts

There are limitations placed upon any Exness account yet to complete the account verification process.

These limitations include:

A maximum deposit of up to USD 2 000 (per Personal Area) after completion of Economic Profile, and verifying email address and/or phone number.
A 30-day limit to complete account verification from the time of your first deposit.
With proof of identity verified, your maximum deposit limit is USD 50 000 (per Personal Area), with the ability to trade.
These limitations are lifted after complete account verification.
If your account verification is not complete within 30 days, deposits, transfers, and trading functions will not be available until the Exness account is fully verified.

The 30-day time limit applies to partners from the moment of their first client registration, while withdrawal actions for both partner and client are disabled in addition to deposits and trading after the time limit.

Deposits with cryptocurrency and/or with bank cards require a fully verified Exness account, so cannot be used at all during the 30-day limited function period, or until your account is fully verified.

Verifying a second Exness account

If you decide to register a second Exness account, you may use the same documentation that was used to verify your primary Exness account. All usage rules for this second account still apply, so the account holder must also be the verified user.

How long does it take to verify an account?

You should receive feedback on your submitted Proof of Identity (POI) or Proof of Residence (POR) documents within minutes, however, it can take up to 24 hours per submission if the documents require advanced verification (a manual check).

Note: POI and POR documents can be submitted at the same time. If you wish, you can skip the POR upload and do it later.

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